wicket 77 Terms and Conditions

General Provisions and Definitions

These Terms and Conditions ("Terms") apply to all services, games, betting activities and related features of the wicket 77 platform. These Terms constitute a legally binding agreement — by registering at wicket 77 or using its services, you are deemed to have automatically accepted these Terms.

The meanings of key terms used in this document are given below:

• "Platform" refers to the wicket 77 website, mobile app and all its services.
• "User" or "You" refers to any registered or unregistered visitor who accesses the platform.
• "Account" refers to the personal profile created through registration.
• "Balance" refers to the real money and bonus money held in an account.
• "Bonus" refers to promotional rewards granted by wicket 77, which may be withdrawn subject to meeting specified wagering requirements.

To learn more about wicket 77, read our About Us page, which outlines the platform's goals and background.

Eligibility and Age Requirements

The following conditions must be met to use wicket 77's services:

1. You must be at least 21 years of age. This platform is strictly prohibited for anyone under 21.
2. You must be a legal resident of Bangladesh and comply with all applicable legal obligations.
3. The same person may not open more than one account. If multiple members of the same household use the same device or banking details, this will be treated as a single account.
4. You must register under your own identity and in your own name. Operating an account on behalf of another person or a third party is prohibited.
5. wicket 77 may request proof of age at any time. Failure to provide adequate proof may result in temporary suspension of the account.

Protecting minors from gambling is an important commitment of wicket 77. Every user is expected to follow the Responsible Gaming Guidelines.

Account Registration and Verification

You must provide accurate and complete information when registering at wicket 77. Registering with false information may result in account cancellation and forfeiture of the balance.

3.1 Registration Information

The following information must be provided correctly at the time of registration:

• Full name (as per National ID card)
• Active mobile number
• Date of birth
• Password (at least 8 characters, including numbers and special characters)

3.2 Identity Verification (KYC)

Before making a withdrawal or for transactions above a certain amount, wicket 77 may request identity verification (KYC) documents. Generally, one of the following documents is accepted:

• National ID Card (NID)
• Passport
• Driving Licence

The relevant transaction will remain on hold until the submitted document is verified. The verification process is generally completed quickly. If you have any questions about this, please contact our 24/7 live chat support team.

Account Security and Password

Keeping your account secure is your own responsibility. wicket 77 will not be held liable for unauthorised access to your account if it results from your own negligence.

• Never share your login details with anyone else.
• If you use a public or shared device, make sure you log out.
• Change your password regularly and avoid passwords that are easy to guess.
• If you notice any unusual activity on your account, notify our support team immediately.
• Do not share your OTP (One-Time Password) with anyone — no wicket 77 staff member will ever ask you for your OTP.

To learn how your personal information is kept safe, please see our Privacy Policy page for full details.

Deposit and Withdrawal Policy

Financial transactions at wicket 77 are completely secure and are processed through Bangladesh's popular mobile banking channels.

5.1 Deposits

• Minimum deposit: ৳300.
• Accepted methods: bKash, Nagad, Rocket.
• Deposits are generally credited to your account instantly.
• You must use your own mobile banking account when making a deposit.

5.2 Withdrawals

• Minimum withdrawal amount: ৳800.
• Accepted methods: bKash, Nagad, Rocket.
• Typical processing time: 15 minutes to 2 hours.
• Identity verification must be completed before a withdrawal request can be processed.
• To withdraw bonus funds, the specified wagering requirements must be met.

5.3 Refunds and Forfeiture

If a transaction is found to have been made fraudulently or through unauthorised means, wicket 77 reserves the right to reverse that amount and suspend the associated account.

Bonus and Promotion Terms

All bonuses and promotional offers at wicket 77 are provided under specific conditions. It is important to understand these conditions clearly before claiming a bonus.

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000; before withdrawing, you must wager ৳2,000 × 25 = ৳50,000.

6.2 Other Promotions

wicket 77's ongoing promotions are briefly listed below:

• Weekly wicket 77 Reload Festival: 50% bonus, up to ৳5,000; wagering 20x; minimum deposit ৳300.
• wicket 77 Cricket Chargeup: 30% bonus, up to ৳3,000; wagering 15x; minimum deposit ৳300.
• Monday wicket 77 Slot Boost: 40% bonus, up to ৳4,000; wagering 18x; minimum deposit ৳300.
• wicket 77 Birthday Gift: reward up to ৳1,000; wagering 10x.
• Refer a Friend wicket 77 Reward: up to ৳800; wagering 12x.

6.3 General Bonus Rules

• Bonus funds cannot be withdrawn directly — winnings earned from a bonus can only be withdrawn after the specified wagering requirements have been met.
• Multiple bonuses cannot be active at the same time.
• wicket 77 reserves the right to modify, suspend or cancel any bonus offer.
• Any attempt to collect bonuses fraudulently will result in account closure.

Betting and Gaming Rules

All betting and gaming activities at wicket 77 are conducted in a fair and transparent manner. The following rules apply to every user:

7.1 Placing Bets

• There must be sufficient balance in the account before placing a bet.
• Once a bet has been accepted, it generally cannot be changed or cancelled.
• If a bet is accepted at an incorrect price due to a technical error, wicket 77 reserves the right to void it.

7.2 Live Casino and Slot Games

• All game outcomes are determined by a Random Number Generator (RNG), which ensures fairness.
• If your internet connection drops during a game, the game state will be saved on the server and can be recovered once the connection is restored.
• If a technical issue occurs in any game, please notify the support team and an investigation will be carried out with appropriate action taken.

7.3 VIP Program

The wicket 77 VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback rates increase as you move to a higher tier — up to 0.3% at Bronze, up to 0.5% at Silver and up to 0.8% at Gold. Cashback is calculated based on net losses for the week.

Prohibited Activities

Any of the following activities are strictly prohibited at wicket 77. Violation of these prohibitions will result in permanent account closure and forfeiture of the balance:

• Opening or operating multiple accounts.
• Registering using a false identity or another person's details.
• Fraudulently exploiting the bonus system — for example, claiming bonuses through multiple accounts or via third parties.
• Any form of hacking, software manipulation or attempt to compromise the security of the platform.
• Buying, selling or transferring accounts.
• Using the platform for money laundering or illegal financial activities.
• Attempting to fix betting or gaming outcomes through fraudulent collusion with other users.
• Unauthorised use of wicket 77's automated systems or API.

Account Suspension and Closure Policy

wicket 77 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• If the information provided is found to be false or incomplete.
• If fraudulent or unusual activity on the account is suspected.
• If the user themselves requests Self-Exclusion.

You may also request account closure at any time through the support team. It is advisable to withdraw any eligible balance before closing your account.

Limitation of Liability

wicket 77 does not accept responsibility for the following:

• Losses caused by internet disconnection or technical issues on the part of third parties.
• Leakage of account information due to the user's own negligence.
• If service is disrupted due to environmental or unforeseen circumstances (Force Majeure).
• Delays or errors caused by third-party payment processors.

In the above situations, wicket 77 will try to provide remedial assistance, but will have no legal obligation to pay compensation.

Dispute Resolution

If any dispute or complaint is raised, wicket 77 will investigate it impartially. The dispute resolution process is described below:

1. Step 1: Contact the support team via live chat or email and provide full details.
2. Step 2: The support team will investigate the matter and generally try to resolve it promptly.
3. Step 3: If you are not satisfied with the resolution, the matter can be formally escalated to higher authority.

wicket 77 is committed to resolving disputes in a fair and transparent manner. For answers to common questions, you can visit our FAQ page.

Changes to Terms

wicket 77 reserves the right to modify these terms and conditions, in part or in full, at any time. A notice will be posted on the platform for significant changes.

• If you continue using the platform after updated terms are published, you will be considered to have accepted the new terms.
• New terms and conditions will not apply to previous transactions or bets.
• It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.

If you have any questions about these terms, our 24/7 support team is always ready to help in both Bengali and English. Contact us via live chat or write to us by email.